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00831nam a2200301 a 4500 |
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178614.12.f |
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arsfunl |
| 008 |
200806s1997 ARG |00 0 spa d |
| 020 |
# |
# |
|a 950537559X
|
| 040 |
|
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|a HAD
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| 080 |
# |
# |
|a 658.8
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| 100 |
1 |
# |
|a Rico, Rubén Roberto
|
| 245 |
1 |
0 |
|a Total customer satisfaction
|b satisfacción y deleite total de los clientes
|
| 250 |
# |
# |
|a 7a. ed. ampl.
|
| 260 |
# |
# |
|a Buenos Aires
|b Macchi
|c 1997
|
| 300 |
# |
# |
|a 293 p.
|
| 653 |
# |
# |
|a Marketing
|
| 653 |
# |
# |
|a Satisfaccion del cliente
|
| 653 |
# |
# |
|a Calidad del servicio
|
| 653 |
# |
# |
|a Comportamiento del consumidor
|
| 653 |
# |
# |
|a Fidelizacion
|
| 653 |
# |
# |
|a Motivacion
|
| 653 |
# |
# |
|a Evaluacion del desempeño
|
| 653 |
# |
# |
|a Liderazgo
|
| 653 |
# |
# |
|a Cambio organizacional
|
| 653 |
# |
# |
|a Benchmarking
|
| 887 |
# |
# |
|a Registro Migrado
|
| 090 |
|
|
|a 658.8
|b R 522t
|i 24575
|u 12
|