Cita APA

Goetsch, D. L., & Davis, S. (1994). Introduction to total quality: Quality, productivity, competitiveness. New York: MacMillan college publishing.

Citación estilo Chicago

Goetsch, David L., and Stanley Davis. Introduction to Total Quality: Quality, Productivity, Competitiveness. New York: MacMillan college publishing, 1994.

Cita MLA

Goetsch, David L., and Stanley Davis. Introduction to Total Quality: Quality, Productivity, Competitiveness. New York: MacMillan college publishing, 1994.